Refund policy

The delivery of the product is instant as soon as you pay.

Note: Some products/Bundle take 6-12 hours to deliver. (If you don't receive check your email inbox and spam or send an email to presetshop.in@gmail.com

Due to the nature of digital media means that once you have downloaded a product/theme/plugin or received a download link there’s really no way to ‘return’ it. No refunds will be given.

If the digital product is totally unusable, we need time to try to fix it.

Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.

Please note that we are not developers of the provided products, so our technical support capabilities are limited.

We do not change product functionality and do not fix developer bugs.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at presetshop.in@gmail.com